Energy Loans and Grants Administration

Tender description

The Scottish Government is seeking a service provider to undertake the financial administration and management of a number of its heat and energy efficiency loans and grants schemes Lot 1: The Scottish Government is seeking a service provider to undertake the financial administration and management of a number of its heat and energy efficiency loan and grant schemes from April 2028. The service provider will assume the management and administration a portfolio of grant and loan schemes which currently includes 4 schemes open to new applications and a number of closed schemes with an outstanding loan book to be repaid the service provider will have to deliver the following across those individual schemes: - Application processing and decision making, in line with terms and conditions set - Administration of loan and grant payments - Debt recovery - Records management - Liaison with advice partners to maintain an effective and efficient customer journey Additional information: At the time of publication of the PIN the contract will be for 48 months with 2 x 12 months optional extensions to be invoked at Scottish Ministers discretion. However, this may be subject to change at the time of issuing the contract notice. This is a demand led service and the value is calculated on maximum potential volumes of grant and loans through put, but not guaranteed.