ServiceNow Platform
Details
- Supplier(s)
- SERVICENOW UK LIMITED
- Value
- GBP 1,189,684
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 14 January 2026
Tender description
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery. Lot 1: ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
Timeline
- Completed: Award date16 December 2025
- Completed: Award published14 January 2026Current notice
About the buyer
NHS National Services Scotland is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-national-services-scotland.gov |
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