Awarded contract

Magic Notes Voice to Text Platform for use in statutory Social Care Services

Details

Supplier(s)
BEAM UP LTD
Value
£150,000
Topic
Miscellaneous software package and computer systems
Published
13 July 2026

Tender description

Magic Notes is an AI-powered platform for public sector organisations. Magic Notes helps frontline staff save significant time by automating administrative tasks such as transcription, report generation, and data extraction from documents and conversations. It is created and operated by Beam Up Ltd, a leader in tech-enabled welfare services for local government. Lot 1: The Authority has awarded a call-off contract under the Crown Commercial Service (CCS) G‑Cloud 14 Framework Agreement (RM1557.14) for the provision of Magic Notes software by Beam Up Ltd. Magic Notes is an AI-enabled casework recording and documentation solution designed to support practitioners by securely recording interactions, generating case notes, assessments and associated documentation, and reducing administrative burden. The solution will be used to improve efficiency, consistency and quality of case recording and support service delivery. The contract has been awarded via a direct call-off from the G‑Cloud 14 Framework in accordance with the framework call-off procedure.

Timeline

  1. Completed: Award date1 January 2026
  2. Completed: Award published13 July 2026
    Current notice

About the buyer

London Borough of Ealing is a local authority, running its tendering process through its own Strategic Procurement team. Every contract is procured to achieve best value, comparing quotes for low-value work or running a formal tender for high-risk, high-value contracts.

A three-year pipeline lists upcoming contracts expected to return to market.

Over the past 5 years, most of London Borough of Ealing's contract awards have been in architectural and engineering services, health and social work and construction work.

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