Tenant Survey

Tender description

Crown Estate Scotland (CES) is seeking a contractor to lead the survey and reporting of our tenant groups on the Scottish Crown Estate. CES has been surveying its tenants since 2017, with survey providing important feedback on CES performance, the service we provide and the relationship we have with our tenants. Lot 1: Crown Estate Scotland is seeking a contractor to lead the survey of our tenant groups on the Scottish Crown Estate. CES has been surveying its tenants since 2017, with survey providing important feedback on CES performance, the service we provide and the relationship we have with our tenants. There has been a break in survey while we have been developing our new corporate plan, with the last surveys carried out in 2023. This contract will align with our new Corporate Plan (CP) timeframe 2026-2031, with three surveys required – one in the first year of the CP, scheduled for August this year (2026), one in year three of the CP (FY 2028-29), and a third survey in year five of the CP (FY 2030-31). Separate stand-alone survey reports are required for each survey. Surveys are of our three main tenant groups – Property, Energy and Infrastructure, and Aquaculture, with reporting required against a number of sub-groups under these. Previously different tenant groups were surveyed separately, with a rolling programme of surveys across a three-year cycle. For this contract CES will survey all tenant groups together, requiring only one collective tenant survey in each survey cycle - 2026, 2028/9 and in 2030/31.