Housing Management System & Associated Software

Tender description

This Call-Off replaces and unifies all existing MRI-related agreements into a single, streamlined contract. This reduces duplication, simplifies governance, and provides a single commercial framework for all MRI systems and services used by GreenSquareAccord (GSA). Cloud Migration: A key deliverable is the migration of infrastructure and applications into the MRI Cloud. This transition will improve security, reliability, resilience, and availability of critical housing, finance, and asset management systems. Managed Service: The contract includes an MRI-managed service that ensures: Regular and proactive security updates. Ongoing infrastructure and application maintenance. Supplier-led monitoring, patching, and upgrades to keep systems secure, stable, and compliant. Strategic Objectives: Provide a modern, cloud-based ICT environment to support frontline services. Strengthen cyber resilience and compliance with GDPR and CCS requirements. Create a scalable foundation for future growth and integration with GSA's digital strategy. Product that will form part of this contract: MRI HSG Enterprise, Voids, Rent Accounting, Rent Restructuring, Right to Buy, MRI Digital Self Services, MRI CRM, Homeswapper, Swaptracker, Finance Enterprise (Advanced OpenAccounts), Progress, HousingBrixx, Real Asset Management (Asset4000), Anite arcAsset Suite, Document Management (D4), M3 Locator Plus, Picksoft MergeIT, SAP Business Objects, PSI Suite. Lot 1: SAAS Services MRI HSG Enterprise* o MRI HSG Core Package 3 - including Common, Property Lettings, Income, Responsive Repairs, Home Ownership, Mail Merge MergeIT, Business Process Management Toolkit, Case and Contact Management and Workflow, Appointments, Campaign Manager, Community Action Solution, Feedback Manager, Money Advisor, Messaging, Resident Involvement, Tenancy Visits, EDR Web Services Toolkit, MS SQL Server DB Adaptor - Up to 26,000 Properties o Voids - Up to 26,000 Properties o Housing Enterprise Service Charges GUI - Up to 26,000 Properties o M3 NHF Locator+ Interface Licence - Up to 26,000 Properties o M3 NHF Locator+ Interface Subscription - Up to 26,000 Properties o Rent Accounting - Up to 26,000 Properties o Rent Restructuring - Up to 26,000 Properties o Right to Buy - Up to 26,000 Properties o OpenAccounts Integration - Up to 26,000 Properties o OpenAccounts Live to Test Copy script - Up to 26,000 Properties o CTI Telephony adaptor - Up to 26,000 Properties o EDM File Attachment - Up to 26,000 Properties o IMS - Up to 26,000 Properties o EDM Enhancements - Up to 26,000 Properties o Cloud Dialogs Adaptor - Up to 26,000 Properties MRI Income Analytics o MRI Income Analytics - Up to 26,000 Properties o Income Analytics Docker - Up to 1 Server MRI Digital Self Services* o Digital Managed Service - Up to 1 Instance o Digital Tenancy Services including Intelligent Custom Forms - Up to 26,000 Properties MRI CRM o MRI CRM - Up to 26,000 Properties Finance Enterprise - Advanced Open Accounts */** o Core Licence - Up to 74 Concurrent Users o System Utilities - Up to 74 Concurrent Users o OpenLink - Up to 74 Concurrent Users o Productivity Pack - Up to 74 Concurrent Users o Fixed Asset Tax Reporting - Up to 74 Concurrent Users o Accounts Receivable - Up to 74 Concurrent Users o Accounts Payable - Up to 74 Concurrent Users o AR Bulk Allocation - Up to 74 Concurrent Users