Stale Pre-tender

Preliminary Market Engagement: Customer Data Project

Details

Topic
Data capture services
Published
26 June 2026
Submission
10 July 2026

Tender description

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

Timeline

  1. Completed: Pre-tender published26 June 2026
    Current notice

About the buyer

Wythenshawe Community Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72313000 · Data capture services
  • 79342310 · Customer survey services

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Decision makers

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