​​​​Human Resources, Payroll, Travel & Subsistence (HRPTS) 1 Year Support

Tender description

HRPTS delivers and supports all the HR, Payroll, Travel and Subsistence business functions for the HSCNI. It is the online system which health and social care organizations started to use in 2011 to administer and process tasks . HRPTS is a Tier 1 Critical System, these services are the most critical clinical or business services across HSC. A service is considered Tier 1 if a failure of that service will result in a significant operational impact to HSC. Restore of these services are of utmost priority after Tier 0 services are restored; it pays 70,000+ HSC employees. The contract offers a fully managed service with Service Support being provided by HCL, infrastructure and network support provided by their 3rd Party supplier Redcentric and Application support by SAP. Staff and managers who work in HR, Payroll and Travel use HRPTS in SAP(Systems, Applications, and Products in Data Processing). Ensuring that the HRPTS service is and continues to be available for use by HSCNI staff. The system secures all HSCNI data from within the managed service so that all HSCNI organisations can meet their operational and legislative needs. ## Contract award