Provision of Servicing and Maintenance of the Fire Alarm System at the Queen’s Medical Centre

Tender description

Nottingham University Hospitals NHS Trust (The Client) is seeking a Contractor for provision of ongoing planned preventative maintenance as well as reactive maintenance of each of the fire alarm systems located at its properties. To ensure the Client complies with its responsibilities required by law, Government guidelines and requirements of NHS England, the Service shall include, but not be limited to, ongoing planned preventative testing, servicing and maintenance, reactive maintenance (E.g. responding to faults and failures, subsequent investigation, repair and testing) and subsequent remedial work of the fire alarm systems located at the Nottingham City Hospital, the Queen’s Medical Centre and Ropewalk House. The Contractor must provide a call out service and respond in accordance with the specified Response Times in relation to all faults and defects that may be identified during the service period during both: - Normal Working Hours, and - Outside of Normal Working Hours For Lot 1, the Scope includes for provision of weekly testing of the fire alarm system at Nottingham City Hospital. Prior to the starting date the Contractor must possess as a minimum 3 years’ experience servicing fire alarms for a large healthcare organization in order to participate in this Procurement process. - Large in this context shall mean an organization with more than 5,000 employees and an equivalent turnover greater than £100m. - For avoidance of doubt, Suppliers that demonstrate equivalent experience through contracts with smaller healthcare organizations that collectively meet this threshold shall not satisfy this criteria. Please see Part 3 of the Supplier Information Questions for further information regarding conditions of participation It is understood the systems at Nottingham City Hospital (Gent) and Queen's Medical Centre (Ziton) are closed protocol. As a minimum, Suppliers must possess all relevant certification, qualifications and training necessary to work on and maintain these systems in order to participate in this procurement process. The systems are to be serviced and maintained annually with service visits conducted on a regular basis as detailed in the associated tender documents. Lot 1: Nottingham University Hospitals NHS Trust (The Customer) is seeking a Supplier for provision of ongoing planned preventative maintenance as well as reactive maintenance of each of the fire alarm systems located at the Queen's Medical Centre.<br/><br/>To ensure the Customer complies with its responsibilities required by law, Government guidelines and requirements of NHS England, the Service shall include, but not be limited to, ongoing planned preventative testing, servicing and maintenance, reactive maintenance (E.g. responding to faults and failures, subsequent investigation, repair and testing) and subsequent remedial work of the fire alarm systems located at the Nottingham City Hospital, the Queen’s Medical Centre and Ropewalk House.<br/><br/>The Contractor must provide a call out service and respond in accordance with the specified Response Times in relation to all faults and defects that may be identified during the service period during both:<br/><br/>- Normal Working Hours, and<br/>- Outside of Normal Working Hours<br/><br/>The systems are to be serviced and maintained annually with service visits conducted on a regular basis as detailed in the associated tender documents.