Awarded contract

Mystery Shopping Services

Details

Value
GBP 440,000
Duration
2 years
Topic
Market research services
Published
3 June 2026

Tender description

The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test. ## Contract award Lots: - Lot 1: Region 1 ## Contract award Lots: - Lot 1: Region 1

Timeline

  1. Completed: Award published3 June 2026
    Current notice
  2. Completed: Award date3 June 2026
  3. Next: Contract expiry date1 July 2028in 2 years

About the buyer

British Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services

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Decision makers

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