Mystery Shopping Services
Details
- Buyer
- British Council
- Supplier(s)
- LC INVESTIGATION LIMITED, SERVE LEGAL LIMITED
- Value
- GBP 440,000
- Duration
- 2 years
- Topic
- Market research services
- Published
- 3 June 2026
- Source
- uk:find_a_tender
Tender description
The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test. ## Contract award Lots: - Lot 1: Region 1 ## Contract award Lots: - Lot 1: Region 1
Timeline
- Completed: Award published3 June 2026Current notice
- Completed: Award date3 June 2026
- Next: Contract expiry date1 July 2028in 2 years
About the buyer
British Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79310000 · Market research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-council.gov |
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