Awarded contract
Contact Centre Services for 2027 Census Test
Details
- Supplier(s)
- SERCO LIMITED
- Value
- GBP 413,077.64
- Duration
- 1 year
- Topic
- Call centre
- Published
- 20 May 2026
- Source
- uk:find_a_tender
Tender description
An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test. ## Contract award
Timeline
- Completed: Award date24 April 2026
- Completed: Award published20 May 2026Current notice
- Next: Contract expiry date30 June 2027in 10 months
About the buyer
Office for National Statistics is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-for-national-statistics.gov |
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