Awarded contract

Contact Centre Services for 2027 Census Test

Details

Supplier(s)
SERCO LIMITED
Value
GBP 413,077.64
Duration
1 year
Topic
Call centre
Published
20 May 2026

Tender description

An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test. ## Contract award

Timeline

  1. Completed: Award date24 April 2026
  2. Completed: Award published20 May 2026
    Current notice
  3. Next: Contract expiry date30 June 2027in 10 months

About the buyer

Office for National Statistics is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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