National Primary Care Clinician Database (NPCCD)
Details
- Buyer
- The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
- Supplier(s)
- SWORD IT SOLUTIONS LIMITED
- Value
- GBP 486,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 12 May 2026
Tender description
In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information Lot 1: The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). Two tender responses were received and evaluated in line with the published award criteria; overall scores were close, demonstrating a competitive outcome.
Timeline
- Completed: Award date29 April 2026
- Completed: Award published12 May 2026Current notice
About the buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-common-services-agency-more-commonly-known-as-public-services-delivery-scotland-psd-scotland.gov |
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