IT Services

Tender description

Peterlee Town Council is seeking quotations for the provision of a fully managed IT support and Microsoft 365 service contract for a period of three years. The contract will include the following services: 24 x IT Support for desktop and laptop workstations 24 x Business Antivirus 24 x Microsoft 365 Business Premium 14 x Microsoft 365 Business Basic 1 x Microsoft 365 Enterprise + Security E3 23 x Email signature management 15 x Mobile Device Support 15 x Mobile Device Security 40 x Microsoft 365 Backup The successful provider will be expected to deliver proactive IT support, cyber security management, Microsoft 365 administration, endpoint security, backup management, and user support services for the Council's staff and operational facilities. Suppliers should demonstrate experience of supporting local authorities or public sector organisations and must be able to provide responsive support, cyber security best practice, and ongoing account management. The Council reserves the right not to accept the lowest or any quotation received. How to apply: Interested suppliers should submit: A quotation detailing annual and total contract costs Details of the proposed support arrangements and response times Relevant experience and references Details of account management and escalation procedures Confirmation of cyber security accreditations or standards held Submissions should be sent electronically to the Town Clerk at: ian.hall@peterlee.gov.uk Closing date for submissions: 26th May 2026 17.00pm