ICT Managed Services Support
Details
- Buyer
- Older People's Commissioner for Wales
- Supplier(s)
- Bcc It
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 January 2026
- Source
- uk:sell2wales
Tender description
The Commissioner is seeking to appoint an IT Managed Service Provider (MSP) to ensure that the organisation’s IT services and infrastructure are effectively managed and maintained in accordance with business requirements.In order to compete to tender for this contract:• the criteria within the tender document must be fully met• the MSP must hold the following accreditations: Cyber Essentials; Cyber Essentials Plus; IASME Level 1 and 2 (or equivalent ISO 27001)• the MSP must be able to demonstrate significant expertise in Microsoft Business PremiumIn addition, the MSP must provide the following services on a well-defined and agreed Service Level Agreement and evidence the ability to fully meet the criteria in the tender submission:• Help Desk, Remote and On-site Support Services• Infrastructure Support Services• Microsoft Licences• Backup and Disaster Recovery• IT Security
Timeline
- Completed: Award date22 December 2025
- Completed: Award published6 January 2026Current notice
About the buyer
Older People's Commissioner for Wales is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@older-people-s-commissioner-for-wales.gov |
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