Expired contract

2025-106 RE Knowledge Bank

Details

Value
£90,000
Duration
4 months
Topic
Software consultancy services
Published
5 January 2026

Tender description

Ofgem's compliance team manages a high volume of queries relating to two schemes, the Renewables Obligation ("RO") scheme and the Feed-In Tariffs ("FIT") scheme. Currently, Ofgem staff manage these queries across several different systems, including a shared inbox, a Microsoft SharePoint site and the Central FIT Register (an online portal that allows communication with suppliers). Ofgem would like to improve the efficiency of the query process by creating a 'library' of common queries with links to external guidance and previous responses that the compliance team can consult, rather than immediately reaching out to subject matter experts. This should be in the form of a single page Power App (web platform) that displays the queries in simple tabular format. The data will need to be stored in a back-end system that can only be managed by a system administrator (i.e. cannot be added, edit or deleted by a normal user in the Power App's front end). Support from a supplier is required to do so.

Timeline

  1. Completed: Award published5 January 2026
    Current notice
  2. Completed: Award date5 January 2026
  3. Completed: Contract expiry date30 April 2026

About the buyer

Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.

Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.

Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.

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