Salary Sacrifice Shared Cost Additional Voluntary Contributions (AVCs)

Tender description

The Council is seeking to procure a fully managed solution for the provision of salary sacrifice shared cost Additional Voluntary Contributions (AVCs). Fully managed, in this context, means the provider owns and operates its own online platform for the management of salary sacrifice shared cost AVCs and takes responsibility for: - the initial set up as the AVC Scheme Provider (with Prudential who is our current AVC provider), including transition from the incumbent AVC Scheme provider, launch/roll-out. - Day to day administration and Scheme compliance (including liaison with both our payroll provider, to manage the payroll interface, and liaison with the AVC provider). - Ongoing marketing, promotion and Scheme monitoring to support employee take up. - Provision of a customer helpline and management of any queries/issues/complaints from employees accessing the Scheme. - Provision of quarterly management information, and access to a dedicated contract manager.