Customer Perception Surveys
Details
- Value
- GBP 344,421
- Duration
- 3 years
- Topic
- Market research services
- Published
- 1 May 2026
- Source
- uk:find_a_tender
Tender description
L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines. ## Contract award
Timeline
- Completed: Award published1 May 2026Current notice
- Completed: Award date1 May 2026
- Next: Contract expiry date28 May 2029in 3 years
About the buyer
London & Quadrant Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79310000 · Market research services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-quadrant-housing-trust.gov |
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