Awarded contract

Customer Perception Surveys

Details

Value
GBP 344,421
Duration
3 years
Topic
Market research services
Published
1 May 2026

Tender description

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines. ## Contract award

Timeline

  1. Completed: Award published1 May 2026
    Current notice
  2. Completed: Award date1 May 2026
  3. Next: Contract expiry date28 May 2029in 3 years

About the buyer

London & Quadrant Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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Decision makers

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