Awarded contract

ServiceNow Support (IT Service Management Tool Support)

Details

Supplier(s)
Softcat PLC
Value
GBP 534,750
Duration
3 years
Topic
Software support services
Published
10 April 2026

Tender description

PDS has a requirement for ServiceNow Managed Services to manage the administration, support of ServiceNow Platform. The scope of service includes Application Maintenance activities such as resolving the issues reported on ServiceNow, fulfilling the service requests, carrying routine maintenance tasks such as health checks etc.

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published10 April 2026
    Current notice
  3. Next: Contract expiry date31 March 2029in 3 years

About the buyer

Police Digital Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72261000 · Software support services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.