T168 Water Fittings Solution

Tender description

This Contract is for the provision of a replacement ICT solution to support NI Water’s statutory Water Fittings Inspection service, delivered in accordance with the Water Supply (Water Fittings) Regulations (Northern Ireland) 2009. The Service includes the following: • The Water Supply (Water Fittings) Regulations (Northern Ireland) 2009 require NI Water to inspect and enforce standards for plumbing systems to prevent contamination and ensure water quality. These Water Fittings Inspections are carried out by an established NI Water team of Water Fittings Officers who undertake proactive and reactive inspections at customer premises to ensure compliance. • NI Water has recently refined its business requirements following an Internal Audit review, which recommended the introduction of a risk-based inspection strategy. As a result, new business rules and enhancements have been defined to ensure that high risk premises are inspected at the required frequency. • In line with the NI Water IT Strategy, which emphasises the use of cloud services and adopts an “adopt, not adapt” principle, this project seeks a replacement Water Fittings solution delivered as a cloud-based SaaS, available commercially off the shelf (COTS).