Awarded contract

Lifeline - Alarm Receiving Centre (ARC)

Details

Buyer: Somerset Council
Supplier(s): APPELLO SMART LIVING SOLUTIONS LIMITED
Value: GBP 312,296
Duration: 5 years
Topic: Emergency and security equipment
Published: 1 April 2026
Source: uk:contracts_finder

Tender description

Somerset Lifeline is seeking to procure a new Alarm Receiving Centre (ARC) system to enhance the monitoring and support services provided to our community. The existing contract for our current system, which monitors community alarms and telecare sensors for over 13,000 customers, is set to expire on 31st March 2026. This procurement is essential to ensure the continuity and improvement of our services, which include 24/7 monitoring, emergency response, and support for vulnerable individuals across Somerset

Timeline

Completed: Award published1 April 2026
Current notice
Completed: Award date1 April 2026
Next: Contract expiry date31 March 2031in 5 years

About the buyer

Somerset Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

35100000 · Emergency and security equipment
35120000 · Surveillance and security systems and devices
35121700 · Alarm systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@somerset-council.gov
Commercial Director	+44 •••• ••••••	••••••••@somerset-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@somerset-council.gov
Category Lead	+44 •••• ••••••	••••••••@somerset-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@somerset-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@somerset-council.gov