Qwell - Adult Digital Mental health provision (18+)

Tender description

Qwell - Adult Digital Mental health provision (18+) Qwell is a BACP accredited service that has provided an anonymous mental health support for adults (18+) through their digital service in Knowsley, supporting 2,142 individuals per year. It is available 365 days per year with immediate 1:1 access to experienced counsellors and wellbeing practitioners during the hours of 12pm-10pm Monday - Friday, and 6pm - 10pm weekends. The platform includes: • Digital self-help tools including journals, goal trackers and mini activities • A pre-moderated and active community delivering peer support through discussion posts, live forums based on current presenting issues and an extensive library of peer and professional created content • 1-2-1 chat and messaging functionality to engage with practitioners (counsellors, emotional wellbeing practitioners) Lot 1: NHS Cheshire and Merseyside ICB - Knowsley Place intend to award a 1 year contract via Direct Award C to incumbent provider to deliver Online Adults Mental Health and Wellbeing Provision Service in Knowsley. The contract will start on the 1st of April 2026, expire on 31st March 2027 and has an annual contract value of £38140.