Legal Case Management System (LCMS)

Tender description

Legal Case Management System (LCMS) Southwark council is undertaking a Preliminary Market Engagement (PME) to inform the development of its upcoming procurement of a Legal Case Management System (LCMS). This engagement aims to understand current market capability, delivery models, innovation opportunities and commercial considerations to support the design of a proportionate and competitive procurement procedure under the Procurement Act 2023. This notice does not formally commence a procurement process. Participation in PME is voluntary and will not confer any advantage or disadvantage in any future tender. Scope of the Requirement The council intends to procure a LCMS covering (indicative scope): The procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department. By adopting a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates. This platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders. The final scope may be refined following PME.