SYP & HP Netcall
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- 347,007.6
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 11 March 2026
- Source
- uk:find_a_tender
Tender description
This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. The contract is for supplier led support and maintenance services for the Netcall environment, within both Forces, for 3 years. Functionality includes: - Interactive Voice Recognition - Switchboard functionality - QueueBuster call back system - Automatic Call Distribution functionality - Desk phone Voicemail The effective operational date is 01/04/2026 where the supplier's services commences, and the planned execution date of the contract is 06/07/2026. ## Contract award Title: SYP & HP - Netcall
Timeline
- Completed: Award published11 March 2026Current notice
- Completed: Award date11 March 2026
- Next: Contract expiry date31 March 2029in 3 years
About the buyer
South Yorkshire Mayoral Combined Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 64200000 · Telecommunications services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-yorkshire-mayoral-combined-authority.gov |
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