Synergy Business Process Services (BPS)
Details
- Supplier(s)
- Capita Business Services Ltd
- Value
- GBP 873,410,000
- Topic
- Software package and information systems
- Published
- 12 March 2026
- Source
- uk:find_a_tender
Tender description
Provision of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users. Lot 1: The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.<br/>The Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.<br/>The Synergy Programme comprises the following central Government Departments (Departments) and their Arm’s Length Bodies (ALBs).<br/>- Ministry of Justice (MoJ);<br/>- Department for Work and Pensions (DWP);<br/>- Department for the Environment, Food and Rural Affairs (DEFRA); and<br/>- Home Office (HO).<br/>DWP are currently the lead contracting authority for The Synergy Programme.<br/>The prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.<br/>The Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services.
Timeline
- Completed: Award date2 March 2026
- Completed: Award published12 March 2026Current notice
About the buyer
Department For Work and Pensions (DWP) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 72000000 · IT services: consulting, software development, Internet and support
- 72250000 · System and support services
- 72260000 · Software-related services
- 72261000 · Software support services
- 72300000 · Data services
- 72317000 · Data storage services
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
- 79211110 · Payroll management services
- 79211120 · Sales and purchases recording services
- 79400000 · Business and management consultancy and related services
- 79630000 · Personnel services except placement and supply services
- 79631000 · Personnel and payroll services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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