Awarded contract

Leisure Member Bespoke Customer Journey Communication System

Details

Value
£237,485
Duration
2 years
Topic
Software supply services
Published
11 March 2026

Tender description

System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members. The value over the term of the contract is £237,485.00 ## Contract award

Timeline

  1. Completed: Award date6 March 2026
  2. Completed: Award published11 March 2026
    Current notice
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

Blackpool Council buys as a local authority through its corporate procurement team. Larger contracts are split into smaller lots so small and voluntary sector suppliers can compete equally.

Healthcare services are commissioned separately under the Provider Selection Regime, with contracting activity summarised each year.

Over the past 5 years, most of Blackpool Council's contract awards have been in construction work, repair and maintenance and health and social work.

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