Expired contract

Communications Consumer Panel: Moving Home, Staying Connected (consumer research, telecoms and postal services)

Details

Value
GBP 49,300
Duration
3 months
Topic
Market research services
Published
11 March 2026

Tender description

Research to understand recent consumer experience of moving home and interacting with telecoms and postal providers, focusing on fairness , service continuity, and challenges during transitions such as switching providers, upgrading/downgrading services, or encountering digital transformations (migrating from PSTN to IP networks, or to an area with different infrastructure or connectivity challenges).

Timeline

  1. Completed: Award date23 January 2026
  2. Completed: Award published11 March 2026
    Current notice
  3. Completed: Contract expiry date5 May 2026

About the buyer

Office of Communications (Ofcom) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79310000 · Market research services

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