CBMDC 462 - automated telephony call routing solution
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- GBP 41,252
- Duration
- 2 years
- Topic
- Telephone switchboards
- Published
- 12 March 2026
- Source
- uk:contracts_finder
Tender description
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension
Timeline
- Completed: Award published12 March 2026Current notice
- Completed: Award date1 April 2026
- Next: Contract expiry date31 March 2028in 2 years
About the buyer
City of Bradford Metropolitan District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32543000 · Telephone switchboards
- 72000000 · IT services: consulting, software development, Internet and support
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov |
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