Income Management and Cash Collection System

Tender description

Income Management & Cash Collection System is a cloud-based payment and income management solution that helps local authorities securely collect and manage customer payments through various channels like online, in-person, and phone. Lot 1: NAC are seeking continuity of the Civica system to ensure no disruption to payments. The direct award demonstrates value for money.. Civica UK Limited were appointed under the Crown Commercial Services Back Office Software 2 - CCS Lot 2: Specialist Software Solutions as this delivers strong value for money by combining procurement compliance, cost certainty, and continuity of service, while avoiding the significant financial and operational risks of switching providers.