BNSSG ICB- Second Step - Safe Haven

Tender description

The Safe Haven offers a safe, calm and welcoming space for people aged 16+ experiencing emotional distress or mental health crisis. It provides immediate support to help individuals de escalate, develop short term safety plans, and access further help if needed. The service is accessible through self referral or via professionals, and offers in person, phone or virtual support in a relaxed, non clinical environment. Lot 1: NHS Bristol, South Gloucestershire and North Somerset ICB are using this notice as an intention to award notice. Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. The Safe Haven offers a safe, calm and welcoming space for people aged 16+ experiencing emotional distress or mental health crisis. It provides immediate support to help individuals de escalate, develop short term safety plans, and access further help if needed. The service is accessible through self referral or via professionals, and offers in person, phone or virtual support in a relaxed, non clinical environment. NHS Bristol, South Gloucestershire and North Somerset ICB intent to award this contract to an existing provider following Direct Award Process C. The contract has been awarded for the period 01/04/2026 - 31/03/2029 This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and Gloucestershire ICB are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.