Awarded contract

Telecare Monitoring and Out of Hours Call Service - Alarm Receiving Centre (ARC) - CE-23-113

Details

Value
£436,551
Topic
Telephone-answering services
Published
28 February 2025

Tender description

Trust wishes to engage a suitable Alarm Receiving Centre to provide telecare monitoring, as well as an Out of Hours Repair Call service, to sheltered housing developments throughout Scotland in compliance with the TSA Code of Practice. The Alarm Receiving Centre will be required to facilitate the switchover from analogue to digital equipment within the scope of the contract. Lot 1: This ITT is being carried out in accordance with the open procedures as set out in the directives in Procurement Reform (Scotland) Act 2016 and Procurement (Scotland) Regulations 2015.

Timeline

  1. Completed: Award date12 February 2025
  2. Completed: Award published28 February 2025
    Current notice

About the buyer

Trust Housing Association Ltd is a not-for-profit social landlord in Scotland, and buys as a contracting authority under Scottish public procurement legislation. That code supports Fair Work First practices and the Modern Slavery Act. Trust is an associate member of Scotland Excel, Scotland's national procurement centre for the public sector.

Over the past 5 years, most of Trust Housing Association Ltd's contract awards have been in construction work, repair and maintenance and industrial machinery.

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