Provision of TRAMS Digital Ordering and Workflow Process Solution

Tender description

NHS Wales Shared Services Partnership (NWSSP) are seeking to appoint a strategic partner to deliver a digital ordering and workflow process solution on behalf of the Transforming Access to Medicines (TRAMS) programme. The key deliverable for this procurement is a digital ordering and workflow process service that will facilitate customers ordering products from an agreed Medicines Product Catalogue. The Contracting Authority is seeking to appoint a supplier who is able to deliver all aspects of the service, including: - the software and application support - the resilient and secure hosting and infrastructure support Lot 1: The Transforming Access to Medicines (TRAMS) programme is a programme to establish a new Pharmacy Technical Service which will, in essence, be a medicines manufacturing service, whereby customers (typically NHS Wales Health Boards/Trusts) will be placing orders for medicines. The TRAMS programme is a strategic Welsh Government programme delivered in partnership with NHS Wales Shared Services Partnership and the Health Boards/Trusts to transform Pharmacy Technical Services in Wales. The Minister for Health and Social Services endorsed the new service in an announcement on 17 March 2021. The Digital System Project is one of the main projects that underlines this programme, which has Welsh Government approval. The Digital System will become the backbone, which will underpin the operation of the new Pharmacy Technical Service. The aims of the overall TRAMS programme are: - To enable staff in hospitals and cancer centres to order medicines they need in a timely, safe, and efficient way - To facilitate the smooth operation of the medicine’s preparation service with workflow, stock control and manufacturing planning. The new Digital System will not be replacing an existing service and so will be used to support a new Pharmacy Technical Service, enabling medicines to be: - Ordered by pharmacy staff from the hospital, - Manufactured in accordance with Standard Operating Procedures, - Quality Assurance checked, - Dispatched, and - Invoiced The key deliverable for this procurement is a digital ordering and workflow process service that will facilitate customers ordering products from an agreed Medicines Product Catalogue. Without the digital ordering system in place, patients will not be able to receive their medicine, including urgent Chemotherapy and post-surgery requirements. The Contracting Authority is seeking a supplier able to deliver all aspects of the service including: - The software and application support - The resilient and secure hosting and infrastructure support