Provision of a Service Management Layer – Proof of Concept.

Tender description

The National Shared Services Office (NSSO) wishes to test the viability of three (3) solutions and where they could be used to assist in transforming, or digitally optimising NSSO customer interactions, services and processes. We seek to better integrate our core applications to allow for better inter-application data transfer. We also wish to surface that data from our systems and have this accessible for our users in an area where they can view this data where it is relevant to them, in a ‘single pane of glass’. In summary, the Services comprises of the Provision of a Service Management Layer – Proof of Concept.