Therapeutic Alliance
Details
- Buyer
- Medway Council
- Supplier(s)
- North Kent Mind
- Value
- GBP 16,357,496
- Duration
- 5 years
- Topic
- Health and social work services
- Published
- 15 December 2025
- Source
- uk:find_a_tender
Tender description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using the competitive process. This service is for children and young people aged 5-18 years (up until their 19th Birthday) and up to 25 years for those with special educational needs (and already in treatment or awaiting treatment) or who are care leavers (and who meet the criteria of the service). The service will provide a range of support for children and young people in relation to their emotional wellbeing needs such as: • Evidence based interventions • Workshops • Parenting and peer support • Digital offer • Traumatic Bereavement support • LGBTQIA+ support • Care Leavers support • Positive Behaviour Support The model will be based on providing short intervention therapy, offering a core 6-12-week session model (shorter and longer where clinically indicated). Support will be available face to face (locally in Medway) and virtual through 1-1, group settings, workshops and through a digital offer (24/7 support). This contract has now been formally awarded using the competitive process. Award Decision Makers Hannah Christie- Programme Lead for CYP Mental Health and Emotional Wellbeing Julia Cox- Head of Child Health Commissioning Aeilish Geldenhuys- Public Health Principal and Strategic Head of Public Health Programmes There were no conflicts of interest This is a New Service with an existing provider. Key Criteria Improving access, reducing health inequalities, and facilitating choice (Weighted 26%) • The provider demonstrated that they will be able to confidently reduce the challenges people face when trying to access services, by embedding a streamlined approach to navigation and support. • The provider demonstrated they will confidently be able to deliver a local service, understanding the need to reach out to seldom heard groups, young people with increased vulnerabilities and utilise data and insights to reduce health inequalities. • Provider had a strong focus on the service being adaptable to meet the needs of young people, emphasising the need for patient choice and autonomy where clinically appropriate Integration, collaboration, and service sustainability (Weighting 25%) • Evidence of current collaboration with key partners and stakeholders, young people and families in Medway. • Evidence of how the new service has a focus on co-production with young people and their families from the outset. • The provider demonstrated robust plans for developing and enhancing partnership working within Medway and where appropriate Kent. • The provider demonstrated that they understood that their service will be integral to the wider system and the importance of integration with Education, SEND, Children's Social Care and NHS providers. • The provider produced a high level overview of how to sustain the service across the length of the contract, consideration given to emerging needs and system wide challenges. Quality and innovation (Weighted 15%) • Case studies evidence high quality service delivery in their current services. • The provider demonstrated that the service has robust mechanisms and governance processes in place to monitor and review quality and safeguarding. • Evidence of forward thinking, creativity and flexibility across the length of the contract. Presentation (weighted 4%): • Clear, concise and excellently presented • Consideration given to the key fundamental elements of the service • Young Person centred and focused • Transparent, with clear expectations • Ensured the service specification was detailed throughout Social Value (weighted 5%), The provider has set out social value commitments in accordance with the Council's Social Value requirements. Value (weighted 25%) The provider confirmed delivery of the service within the financial envelope. ## Contract award Title: Therapeutic Alliance
Timeline
- Completed: Award date18 November 2025
- Completed: Award published15 December 2025Current notice
- Next: Contract expiry date31 March 2031in 5 years
About the buyer
Medway Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 85000000 · Health and social work services
- 85100000 · Health services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@medway-council.gov |
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