IT Service Management Software for Karbon Homes

Tender description

ITSM software tool and consultancy services for implementation to support the management and delivery of IT services at Karbon Homes. Lot 1: Platform or infrastructure services for running software, networking, or processing and storing data. ● Provision of Jira Service Management Licenses ● Atlassian Guard Licenses ● Jira Software Licenses ● Confluence Licenses ● Consultancy to assist with the implementation of Jira Service Management. Additional information: Direct award through G-Cloud 14 defined 6-step buying process utilising the online catalogue hosted on the Contract Award Service (CAS). Award criteria: technical merit and functional fit after-sales service management: help desk, account management function, and assurance of supply of a range of services