Awarded contract

CRM and Loyalty Agency Services

Details

Buyer: First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)
Supplier(s): Havas Helia Ltd
Value: 2,400,000
Duration: 3 years
Topic: Advertising and marketing services
Published: 8 December 2025
Source: uk:find_a_tender

Tender description

This project relates to acquiring a new dedicated digital agency to predominantly support creative and strategic thinking for CRM (customer relationship management) and Loyalty Services ## Contract award

Timeline

Completed: Award date4 November 2025
Completed: Award published8 December 2025
Current notice
Next: Contract expiry date31 December 2028in 2 years

About the buyer

First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79340000 · Advertising and marketing services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov
Commercial Director	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov
Procurement Manager	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov
Category Lead	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov
Senior Buyer	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov
Contracts Manager	+44 •••• ••••••	••••••••@first-trenitalia-west-coast-rail-ltd-t-a-avanti-west-coast.gov

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