Cash Handling and Cash in Transit Services

Tender description

Services Required This contract is made up of a variety of services which are dependent on the size, scale and staffing levels of each station. Services included as part of the contract include, collection and banking of cash/cheque bags, delivery of change, collection of waste tickets, ticket vending machine replenishment, basic troubleshooting of ticket machines, delivery of cash and documents and management services associated with day-to-day operations. Ticket Office Services • Collection of cash/Cheque bags • Secure transit and banking of collected cash and cheques. • Collection of document bags 'Secure Packages' from ticket offices • Delivery of change such as smaller notes and coins. • Collection and movement of waste tickets for central disposal. • Daily reporting Ticket Vending Machine (TVM) Services • Collection of cash from Scheidt & Bachmann TVM's • Secure transit and banking of collected cash. • Topping up of change in TVMs • Fingertip Maintenance to troubleshoot basic technical and operational issues at machines e.g. basic resets, removals of coin and ticket jams, reporting of issues to a central help desk. • Replenishment of train ticket stock • Daily reporting Car Park Machines • Collection of cash from Flowbird Parking Machines • Secure transit and banking of collected cash. • Fingertip Maintenance to troubleshoot basic technical and operational issues at machines and reporting of issues to a central helpdesk. • Replenishment of ticket stock • Daily reporting Cammax Smart Kiosks • Fingertip Maintenance to troubleshoot basic technical and operational issues at machines and reporting of issues to a central helpdesk. • Replenishment of paper roll ticket stock