Awarded contract

Details

Buyer: Department for Education
Supplier(s): Route 101 Limited
Value: GBP 1,495,651
Duration: 3 years
Topic: IT services: consulting, software development, Internet and support
Published: 4 December 2025
Source: uk:contracts_finder

Tender description

Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.

Timeline

Completed: Award date1 December 2025
Completed: Award published4 December 2025
Current notice
Next: Contract expiry date30 November 2028in 2 years

About the buyer

Department for Education is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-education.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-education.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-education.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-education.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-education.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-education.gov

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