Awarded contract

Support Hosting, Maintenance including developer days for CCIL

Details

Buyer: Network Rail
Supplier(s): AtkinsRéalis UK Limited, Faithful and Gould Ltd
Value: GBP 347,902
Duration: 2 years
Topic: System and support services
Published: 24 November 2025
Source: uk:find_a_tender

Tender description

Provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service. The contract covers secure hosting, application support, disaster recovery, backups, integrations, and helpdesk services for approximately 8,500 users. Services must be delivered continuously (24x7x365) for the contract term of two years, from 1 January 2026 to 31 December 2027. ## Contract award

Timeline

Completed: Award published24 November 2025
Current notice
Completed: Award date24 November 2025
Next: Contract expiry date31 December 2027in 16 months

About the buyer

Network Rail is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72250000 · System and support services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@network-rail.gov
Commercial Director	+44 •••• ••••••	••••••••@network-rail.gov
Procurement Manager	+44 •••• ••••••	••••••••@network-rail.gov
Category Lead	+44 •••• ••••••	••••••••@network-rail.gov
Senior Buyer	+44 •••• ••••••	••••••••@network-rail.gov
Contracts Manager	+44 •••• ••••••	••••••••@network-rail.gov