Awarded contract

Consumer confidence in drinking water

Details

Value
GBP 51,675
Duration
1 year
Topic
Research and development consultancy services
Published
27 November 2025

Tender description

Research aims One of DWI’s core objectives is to protect and promote public confidence in the quality and safety of drinking water. Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI’s role should be in communicating risk and assurance. This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI’s communications strategy might evolve to effectively support its statutory and non-statutory responsibilities. It will help answer questions such as: • What are the public’s current views on drinking water quality? • What drives or reduces trust in drinking water specifically, independent of broader industry issues? • What role can or should DWI play in informing, reassuring and correcting public narratives? Background Surveys by Ofwat and ## Contract award Title: Consumer confidence in drinking water ## Contract award

Timeline

  1. Completed: Award date26 November 2025
  2. Completed: Award published27 November 2025
    Current notice
  3. Next: Contract expiry date8 December 2026in 3 months

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73200000 · Research and development consultancy services

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