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Closed tender

HI-BIKE Customer Services

Details

Buyer
Highlands and Islands Transport Partnership (HITRANS)
Value
£80,000
Topic
Bicycles
Published
21 November 2025
Submission
15 December 2025
Source
uk:public_contracts_scotland

Tender description

Customer services, including call handing, emailing and social media management for the HI-BIKE public bike share scheme. Lot 1: HITRANS invites tenders for the provision of Customer Services and Operational Support for the HI-BIKE public bike share scheme. The successful contractor will manage daily customer interactions, system monitoring and light administrative coordination tasks. This will help to ensure efficient, consistency and high-quality service across the HI-BIKE systems in Inverness, Fort William and Elgin. For full details see supporting documentation.

Timeline

  1. Tender published21 November 2025
    Current notice
  2. Submission date15 December 2025

About the buyer

Highlands and Islands Transport Partnership (HITRANS) is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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