Alarm Monitoring Service
Details
- Value
- GBP 3,600,000
- Topic
- Alarm-monitoring services
- Published
- 19 November 2025
- Submission
- 15 December 2025
- Source
- uk:find_a_tender
Tender description
The key objectives of this contract is to provide:- a) A call monitoring/handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd. b) An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment. c) An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts). d) An out of hours repairs handling service. The Contract will be for a term of 8 years (the Term). The contract will have break clauses included
Timeline
- Completed: Tender published19 November 2025Current notice
- Completed: Submission date15 December 2025
About the buyer
Clarion Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79711000 · Alarm-monitoring services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@clarion-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@clarion-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@clarion-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@clarion-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@clarion-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@clarion-housing-group.gov |
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