Awarded contract

AT1366 - Automated Collection of Council Debt

Details

Buyer: Luton Council
Supplier(s): Voicescape Limited
Value: GBP 84,704.37
Duration: 2 years
Topic: Software package and information systems
Published: 13 November 2025
Source: uk:contracts_finder

Tender description

G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.

Timeline

Completed: Award published13 November 2025
Current notice
Completed: Award date2 December 2025
Next: Contract expiry date5 October 2027in 13 months

About the buyer

Luton Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Contact name	Job title	Phone number	Work email
	Head of Procurement	+44 •••• ••••••	••••••••@luton-council.gov
	Commercial Director	+44 •••• ••••••	••••••••@luton-council.gov
	Procurement Manager	+44 •••• ••••••	••••••••@luton-council.gov
	Category Lead	+44 •••• ••••••	••••••••@luton-council.gov
	Senior Buyer	+44 •••• ••••••	••••••••@luton-council.gov
	Contracts Manager	+44 •••• ••••••	••••••••@luton-council.gov

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