Awarded contract

Future NHS Workforce Solution

Details

Supplier(s)
Infosys Ltd
Value
GBP 1,172,968,000
Duration
10 years
Topic
Time accounting or human resources software package
Published
7 November 2025

Tender description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service. Additional information: Link to previous Contract Notice relating to this procurement https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146

Timeline

  1. Completed: Award date20 October 2025
  2. Completed: Award published7 November 2025
    Current notice
  3. Next: Contract expiry date19 October 2035in 9 years

About the buyer

NHS Business Services Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48450000 · Time accounting or human resources software package
  • 72212450 · Time accounting or human resources software development services
  • 72212451 · Enterprise resource planning software development services
  • 72222300 · Information technology services
  • 72260000 · Software-related services
  • 79211110 · Payroll management services
  • 79410000 · Business and management consultancy services
  • 79600000 · Recruitment services
  • 79900000 · Miscellaneous business and business-related services
  • 80420000 · E-learning services

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Decision makers

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