Stale Pre-tender

25-031F Framework Agreement for the Provision of Contact Centre Service

Details

Topic
Technical support services
Published
5 November 2025

Tender description

UÉ is conducting a market sounding exercise to understand the structure of the market and specialist competencies/capabilities available in the provision of Contact Centre Services.

Timeline

  1. Completed: Pre-tender published5 November 2025
    Current notice

About the buyer

Uisce Éireann is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 71356300 · Technical support services
  • 72253000 · Helpdesk and support services
  • 72253100 · Helpdesk services
  • 75100000 · Administration services
  • 75112000 · Administrative services for business operations
  • 79342300 · Customer services
  • 79342320 · Customer-care services
  • 79416000 · Public relations services
  • 79510000 · Telephone-answering services
  • 79511000 · Telephone operator services
  • 79512000 · Call centre

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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