Awarded contract

Insurance Claims Remediation Services

Details

Supplier(s)
Value
£17,250,000
Duration
3 years
Topic
Insurance services
Published
27 October 2025

Tender description

Lot 2(a) - Drying & Restoration Services Lot 2(b) - Reinstatement Services ## Contract award Lots: - Lot 1: Insurance Claims Handling - Third Party Administrators ## Contract award Title: Lot 2a Drying & Restoration Lots: - Lot 2: Drying & Restoration Services ## Contract award Title: Lot 2b Reinstatement Lots: - Lot 3: Reinstatement Services

Timeline

  1. Completed: Award published27 October 2025
    Current notice
  2. Completed: Award date27 October 2025
  3. Next: Contract expiry date31 December 2028in 2 years

About the buyer

Severn Trent Water Ltd supplies water and wastewater services to homes and businesses across the Midlands as a regulated utility. Ofwat oversees its commercial activity under the Competition Act 1998. Since October 2024 its supply agreements have followed the UK Procurement Regulations 2024. New capital delivery frameworks are due to open for procurement from 2027 and will run for up to 15 years.

Over the past 5 years, most of Severn Trent Water Ltd's contract awards have been in waste, cleaning and environmental services, electrical equipment and lighting and construction materials.

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