Awarded contract

Website Hosting and Support

Details

Buyer
HOUSING OMBUDSMAN SERVICE
Supplier(s)
CIVICA UK LIMITED
Value
GBP 50,000
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
22 October 2025
Source
uk:find_a_tender

Tender description

G-Cloud 14 services required • Ongoing maintenance, hosting & support of HOS's existing website • Regular patching and upkeep of security protocols to maintain continuity of service • Website development work where requested • Carrying out annual accessibility audits to maintain access • Capture of website analytics • Training needs as and required • Ongoing maintenance and development work on the online webform - this is an area we frequently update and needs specialist attention Additional Services • Capture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. • Support of webchat functionality by outsourced enquiries services partner. • UIX support services to ensure smart user engagement with our products. ## Contract award

Timeline

  1. Award published22 October 2025
    Current notice
  2. Award date22 October 2025
  3. Contract expiry date30 November 2026in 3 months

About the buyer

HOUSING OMBUDSMAN SERVICE is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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