Closed tender

Ophthalmology Coordination Service Hub - Cov and Warks - Market Engagement

Details

Published
21 October 2025
Submission
4 November 2025

Tender description

***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY*** NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire ICB are seeking to run a market engagement event for providers who have the relevant experience and skills to provide an Ophthalmology Coordination Service Hub The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals. The market engagement event will be held virtually, via Microsoft Teams on Wednesday, November 5th between 10.30am and 11.30am. Interested organisations should register their interest via the Atamis Health Family system: https://atamis-1928.my.site.com/s/Welcome, searching for contract reference C396253. Organisations should also complete the short registration form/survey regarding the service. The portal also contains useful information for organisations such as the draft specification, for which the ICB is keen to receive constructive feedback. Once the form has completed, interested organisations will be contacted with the relevant joining details.

Timeline

  1. Completed: Tender published21 October 2025
    Current notice
  2. Completed: Submission date4 November 2025

About the buyer

NHS Arden and Greater East Midlands Commissioning Support Unit is an NHS commissioning support unit providing strategic and transactional procurement services to integrated care boards, NHS trusts and NHS England. Regulated procurements are run on behalf of those customers, including the publication of tender notices. Procurement support for NHS England is delivered under a lead provider model with three partner CSUs.

Over the past 5 years, most of NHS Arden and Greater East Midlands Commissioning Support Unit's contract awards have been in software and information systems, business services and IT services.

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