Customer Relationship Management (CRM) System
Details
- Supplier(s)
- Digital Interactive Ltd
- Value
- £105,900
- Topic
- Software supply services
- Published
- 14 October 2025
- Source
- uk:find_a_tender
Tender description
An effective CRM to log, record and be able to report on Complaints/ Correspondence/ FOI's/ SAR's/ Police requests & Data Incidents. Lot 1: Nottinghamshire County Council has awarded a contract for the provision of cloud-based software services via a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. The contract supports the delivery of an effective CRM to log, record and be able to report on Complaints/Correspondence/FOI's/SAR's/Police Requests and Data Incidents. The supplier was selected following a desktop evaluation of available services on the Digital Marketplace, in accordance with the framework's terms and conditions.
Timeline
- Completed: Award date17 September 2025
- Completed: Award published14 October 2025Current notice
About the buyer
Nottinghamshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72268000 · Software supply services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nottinghamshire-county-council.gov |
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