Awarded contract

Customer Relationship Management (CRM) System

Details

Buyer: Nottinghamshire County Council
Supplier(s): Digital Interactive Ltd
Value: GBP 105,900
Topic: Software supply services
Published: 14 October 2025
Source: uk:find_a_tender

Tender description

An effective CRM to log, record and be able to report on Complaints/ Correspondence/ FOI's/ SAR's/ Police requests & Data Incidents. Lot 1: Nottinghamshire County Council has awarded a contract for the provision of cloud-based software services via a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. The contract supports the delivery of an effective CRM to log, record and be able to report on Complaints/Correspondence/FOI's/SAR's/Police Requests and Data Incidents. The supplier was selected following a desktop evaluation of available services on the Digital Marketplace, in accordance with the framework's terms and conditions.

Timeline

Completed: Award date17 September 2025
Completed: Award published14 October 2025
Current notice

About the buyer

Nottinghamshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72268000 · Software supply services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@nottinghamshire-county-council.gov