Implementation of and Managed Service Support of an eShopping Solution (474)

Tender description

University activities General Requirement and Functionality of the system are as follows (not in order of importance) Summary There were circa 4,000 transactions via the SHOP (and the Global Payments gateway) in the academic year 2023/2024, amounting to an income of circa €300,000. The existing shop has been used by 26 departments or institutions within the university. There is a growing demand for a system that allows university departments to provide user-friendly and secure services to the student body, staff and other external users. While the current system has operated well for the last decade, it is no longer suitable to meet current and future needs. Departments within the university require more flexible systems that offers them greater control and provides relevant and timely information to service user needs. Introduction This project is concerned with the delivery of a solution for a digital storefront for Maynooth University. It is acknowledged that the future of marketing, delivery, and funding of third level education is changing and that universities may be changing from geographically located campuses to models of greater diversified digital platforms. However, this project is primarily concerned with what may be termed ancillary services outside of core education fees and accommodation. These activities currently include sales and online payment for services such as parking, creche, conferences, books, lab kits, field trips, AR Invoices/bills and other services.