The Servicing & Maintenance of Housing & Corporate Door Entry, Access Control and Auto Gates & Barriers
Details
- Supplier(s)
- DSSL Group Limited
- Value
- £831,000
- Duration
- 3 years
- Topic
- Access gates
- Published
- 1 October 2025
- Source
- uk:find_a_tender
Tender description
The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing, maintenance and repairs of the Pedestrian and Vehicle Door Entry, Access Control, Warden Call Systems, Automatic Doors, Gates & Barriers ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of over 10,000 properties covering General Needs Housing, Sheltered Housing, Supported Housing and 200 Corporate sites. Elements of the contract include but not limited to the following: • Repairs of Housing Door Entry & Access Control Systems and associated works as detailed in the Asset Lists. • Service, Maintenance & Repairs of Corporate Access Control Systems and associated works as detailed in the Asset Lists. • Service, Maintenance & Repairs of Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters as detailed in Asset lists. • Repairs, Servicing & Maintenance on all Assisted Living and Warden Call Systems. • Provide a Reactive Maintenance/Call out Service (365/24/7) covering the assets in question The contract will have a staggered approach to its implementation with the Door Entry & Access Control and Assisted Living & Warden Call element starting on 30th November 2025 and the Automatic Pedestrian & Vehicle Doors, Gates, Barriers, Bollards & Shutters being introduced on 1st September 2026. TUPE will apply across all aspects. The Contract will be for an initial term of three (3) years with an extendable option for a period of not more than two (2) years, giving a total of five (5) years (the Term). ## Contract award
Timeline
- Completed: Award date19 September 2025
- Completed: Award published1 October 2025Current notice
- Next: Contract expiry date29 November 2028in 2 years
About the buyer
London Borough of Hillingdon buys as a local authority. Framework agreements awarded by external public bodies are used alongside direct tenders.
A procurement pipeline reviewed each quarter sets out upcoming projects planned over the next two years. Approved council contractors carry out lower-value work without a full tender.
Over the past 5 years, most of London Borough of Hillingdon's contract awards have been in construction work, business services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-hillingdon.gov |
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