Integrated Multi Channel Customer Contact and Resource Management Solution
Details
- Buyer
4 buyers
- South Yorkshire Police
- The Police and Crime Commissioner for West Yorkshire
- West Yorkshire Combined Authority
- West Yorkshire Police
- Supplier(s)
- Sopra Steria Limited
- Value
- GBP 13,916,000
- Duration
- 8 years
- Topic
- Software package and information systems
- Published
- 21 January 2025
- Source
- uk:contracts_finder
Tender description
The system underpins the critical functions of the Force Control Room enabling the public to contact the force in both emergency and non-emergency situations. As well providing contact management channels for the public the system also enables internal force communications with officers via Airwave radio technology and provides resource management capabilities for officers/vehicles, officer safety features are also built into this technology.
Timeline
- Completed: Award date1 December 2024
- Completed: Award published21 January 2025Current notice
- Next: Contract expiry date30 November 2032in 6 years
About the buyer
South Yorkshire Police is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-yorkshire-police.gov |
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